CSARO goal: Strengthen CSARO staff capacity for greater effectiveness.

Capacity building training

Performance appraisal and staff development

CSARO's most important asset is its staff, and the IDP ensures that staff are continually developed in their skills as they work with communities. Each member of staff has an annual performance appraisal, in which they work together with the Human Resources Department to reflect on their successes and areas for training. Also critical is the probation program for each new member of staff in which they are orientated to CSARO's vision and values as well as being trained in their new role.

CSARO staff with certificates following capacity building trainings

Training

Training during 2005 included:

• 10 day course for board member
• 5 international conferences on the urban environment
• Ten day exposure trip to India, including staff, government representatives, community leaders and wastepickers. This was to study a range of community based solid waste management ideas and improve the capacity and relationships of all parties.
• Computer training (over 420 hours) for staff in basic skills, accounting, word processing and presentation packages.
• Project management training for 12 staff.
• Staff annual retreat

Organizational development

The HRD has also revised CSARO's personnel policy and trained staff on the new policy, developed a financial manual, and conducted a 10 day mid-term evaluation of existing programs.